Feedback 2021 EN

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Your satisfaction.
Our focus.
Survey 2021.

Please grade our performance categories on a scale of 1 to 6 where 1 is the best grade. Thank you for your feedback!

Company *

Last name and first name *

Function

Project(s) *

As applicable project/customer no.

Contact microCAT *

Reachability *

How reachable is our staff for you?

Response time *

Is the time between your enquiry and our response reasonable?

Friendliness *

How would you grade the friendliness of our staff?

Advisory expertise and understanding problems *

Do our staff quickly grasp the problem and do they find the right solution for you?

Service performance *

Is our portfolio of services enough for you and are you satisfied with it?

Adherence to deadlines *

How would you grade our adherence to deadlines?

Dealing with complaints *

Are your complaints handled quickly and comprehensively?

Overall satisfaction with the company *

How satisfied are you overall with microCAT IT-Service GmbH?

Other

Are there in your opinion areas in which we could still improve?

Further recommendation *

Are you so satisfied with the performance of microCAT IT-Service GmbH that you would recommend us to others?

Name